MEDIATION – A STATEGY TO RECONCILE CONFLICTS
Mediation is a mutual-interest-based strategy to reconcile conflicts with an impartial third party – the mediator. The goal of mediation is to find a sustainable consensus between the conflict parties, resulting in a win-win situation.
A judicial compromise/court settlement constitutes a minimally acceptable solution. In contrast, mediation agreements thoroughly take into account the personal interests of the conflict parties. This approach, combined with a consideration of topics beyond the initial conflict, enables mediation to not only settle a conflict in terms of factual items, but also on an emotional level. This difference in addressing the aspect of emotional relationships is distinguished insofar as it supports a much more sustainable reconciliation of the conflict settlement.
Ideally, a mediation results in a settlement of the conflict and forms the starting point for a new business relationship between the parties involved.